Privacy Policy
1. About this Privacy Policy
This Privacy Policy applies to information that theHappyLab may collect about any user (“User”, “you”, “your”) in connection with your access and use of the www.theHappyLab.gr website (“Website”), our social media pages, as well as through email messages that we send to you that link to this Privacy Policy, and other communications (for example, customer support requests, surveys, and SMS texts) in which you may provide personal information to theHappyLab. The privacy of our Website Users is very important to us, and we are committed to safeguarding it. In line with the EU General Data Protection Regulation (Regulation 2016/679 – GDPR), the Greek applicable legislation and the decisions and guidelines of the competent authorities, this Privacy Policy explains what we will do with your personal information.
Those Privacy Policy provisions are part of our Terms of Use (“ToU”), and should be read in conjunction with them. Capitalized terms that are not defined in this Privacy Policy have the meanings given to them in the ToU.
If you do not agree with this Privacy Policy, please, do not access or use the Website.
2. Controller of your data
Your data controller is “theHappyLab P.C.”, a company incorporated under the laws of Greece, having its registered address at 15 Elassonos Street, 16673, Voula, Attica, Greece, with VAT No 802020230, General Commercial Registry Number 168270909000 and telephone number: +30 6947074664 (“theHappyLab”, “we”, “us”. “our”).
3. What personal information is collected
3.1 We collect the following personal information:
Information about your computer, including but not limited to your Internet Protocol (IP) address, geographical location, browser type and version, operating system and devise characteristics.
Information about your visits to and use of the Website including the referral source, length of visit, page views, and website navigation paths.
Information that is generated while using the Website, including when, how often, and under what circumstances you use it.
Information that you submit via links to social media networks, forums, blogs, message boards, chat rooms or similar functionality.
Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters or text message alerts.
Information that you enter when you send us messages via the Website’s message form.
Information that you sent to us when you apply for a job, including but not limited to you C.V. and any other information shared for the job application.
Any other information you send to us through any means.
3.2 Social Media features and Widgets. Our Website may include Social Media features, such as the Facebook “Like” button, and Widgets, such as the “Share This” button or interactive mini-programs that run on our Website. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the applicable feature or widget to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing the feature (whether Linkedin Facebook, Instagram, or some other third party), and you must contact them with any requests you may have for access, modification or deletion of your personal information.
3.3 We do not knowingly collect personally identifiable information from anyone under the age of 18 (“Minor”) without his/her parent’s or guardian’s consent. If you are a parent or guardian of a Minor and you are aware that the Minor has provided us with personal data without your consent, please contact us. If we become aware that we have collected personal data from Minors without verification of parental or guardian consent, we take steps to remove that information from our servers.
4. How the personal information is used
4.1 We use the personal information in order to:
Administer our Website and business.
Improve and optimize the performance of the Website and personalize your experience on the Website by offering content tailored to your preferences.
Respond to your inquiries and fulfill your requests, and to provide you with customer support when you ask for it.
Send you updates, newsletters and other content that you have requested or subscribed to, as well as informational materials regarding our services it (you can inform us at any time if you no longer wish to receive them).
Only if you have consented and it is in compliance with applicable laws, send you marketing communications regarding products and services that we believe may be of interest to you. If you later decide that you no longer want to receive this type of marketing or promotional information, you may opt-out at any time by clicking the “Unsubscribe” button at the bottom of the marketing communication, or contacting us at the email or mailing address provided in this Privacy Policy.
Send you non-marketing commercial communications.
Send you email notifications that you have specifically requested.
Provide third parties with statistical information about our Users (but those third parties will not be able to identify any individual User from that information).
Deal with inquiries and complaints made by or about you relating to our Website.
Keep our Website secure and prevent fraud.
Verify compliance with the ToU governing the use of our Website (including monitoring messages sent through our Website’s message form).
As necessary for us to comply with applicable law, relevant industry standards, contractual obligations and our policies.
4.2 The legal bases for the processing of your personal information is either your consent which you have granted to us or the fulfillment of our pre-contractual or contractual or legal obligations or the purpose of serving our legitimate interests.
4.3 Any information which is aggregated or anonymized so that it is no longer reasonably associated or trackable to an identifiable natural person, shall no longer be considered as personal information and theHappyLab may use it for any legitimate and lawful business purpose.
5. Recipients of your personal information
We may share your personal information with the employees, administration members and affiliated companies of theHappyLab, within our corporate family, as well as with trusted third party service providers in order for them to perform certain tasks on our behalf. This may include:
Delivering content and communications to you (such as email).
Analyzing Website usage and customer demographics
Serving advertisements.
Conducting surveys or contests.
Managing customer relationships.
Providing IT and technical support.
Providing cloud services.
We only share what is needed for the third party to perform the tasks on our behalf. These third parties are prohibited from using, sharing, or keeping your personal information for any other purpose, and are bound to strict personal data processing terms and conditions.
6. Security and protection of your personal information
We apply an internal framework of policies and minimum standards across all our business to keep your personal information safe. These policies and standards are periodically updated to keep them up to date with regulations and market developments. More specifically and in accordance with the law, we take appropriate technical and organizational measures (policies and procedures, IT security etc.) to prevent the loss, misuse, or alteration of your personal information as well as to ensure the confidentiality and integrity of your personal information and the way it’s processed.
We will store all the personal information you provide on secure (password- and firewall-protected) servers.
We make sure that all data processing takes place within the European Economic Area (EEA) and we take all the appropriate technical and organizational measures to comply with the principles of GDPR regarding safe data transfer to third countries. If we need to transfer your data to a location outside the EEA, we will implement appropriate measures to ensure that your personal information remains protected and secure in accordance with applicable data protection legislation.
Our employees are subject to confidentiality and may not disclose your personal data unlawfully or unnecessarily.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7. Legal and contractual compliance
TheHappyLab may disclose your personal information to government or law enforcement officials, regulatory agencies or other third parties (such as attorneys or regulatory service providers), as necessary, in order to (i) comply with applicable laws or regulations, (ii) cooperate with governmental or law enforcement investigations, (iii) respond to legal claims or processes, (iv) protect the safety and legal rights of the public or any individual, (v) detect, prevent or remedy any suspected fraud, market manipulation or illegal, tortious or wrongful activity; or (vi) enforce applicable agreements or other contracts to which you have agreed. However, this does not include selling, renting or sharing or otherwise disclosing personal information for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.
8. Period for which your personal information will be retained
Your personal information will be stored only for the time which is absolutely necessary for the purposes of its collection and processing as described in this Privacy Policy, always respecting the data minimization principle. The information is securely erased after its processing unless the legal framework in force foresees the continuance of its retention or in case there are ongoing legal actions with theHappyLab that directly or indirectly concern you or in case its retention is necessary to establish, exercise, or defend our legal rights. Indicatively, we may keep your data for a maximum period of 20 years, to cover the possibility of exercising or oppose any legal claim.
9. Your rights
You have the following rights:
To request access to your personal information that we hold.
To request that we rectify the personal information that we hold.
To request that we erase your personal information to the extent that it is no longer necessary for the purpose for which we need to keep processing it, as we have explained above, or when we are no longer legally permitted to process it.
To request that we cancel or limit the processing of your personal information, which entails that in certain cases you can request us to temporally suspend the processing of the information or that we keep it longer than necessary.
If you have given us your consent to process your data for any purpose, you also have the right to withdraw such consent at any time.
When we are legally permitted to process your data due to your consent or for the purposes of a contract, you will also have the right to request the portability of your personal data.
In addition, where the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you that you have the right to file a claim before the responsible data protection regulatory authority, in particular, before: The Greek Authority for the Protection of Personal Data:
10. Exercising your rights
If you want to exercise your rights or submit a complaint or simply have any questions, you may contact theHappyLab in writing at its mailing address (15 Elassonos Street, 16673, Voula, Attica, Greece) or via e-mail at the e-mail address or you can even call at the telephone number +30 6947074664
11. Links to third party websites
Any interconnection between this Website and any other third-party website via special links (links, hyperlinks or banners) does not mean that theHappyLab accepts any responsibility for the policies applied by those websites regarding the handling and protection of personal information.
You must make sure you are informed about the protection and management of your personal information by those third-party websites.
12. Changes to the Privacy Policy
We may amend the information contained in this Privacy Policy when we consider this appropriate. Should we do so, we will notify you by various procedures through the Website (for example, through a banner, a pop-up or a push notification), or we may even send you a notice to your e-mail address when the change in question is relevant to your privacy, for you to be able to review the changes, assess them and, as the case may be, object or unsubscribe from ay service or functionality. In any case, we suggest you to review this Privacy Policy from time to time in case minor changes are made or we make any interactive improvement, taking the opportunity that you will always find it as a permanent point of information on our Website.
14. Information on cookies
We use cookies to facilitate your browsing in the Website, understand how you interact with us and, in certain cases, to be able to show you advertisements in accordance with your browsing habits. Please with greater detail the cookies and similar devices that we use, their purpose and other information of interest.
For any question regarding this Privacy Policy, please contact us at
Date: 04/03/2024